You do not need to know the specifications of an instrument at the time of ordering. Regardless of what specifications are listed on the order form, each customer has the opportunity to change those specifications when we are ready to make the instrument and payment is requested.

We acknowledge all orders in writing. We accept all orders without deposit. Instruments are priced at the time of production, not at the time of ordering. All prices are subject to change without notice.

For silver flutes and 15/85 flutes, payment in full is required before production begins. For gold and platinum flutes, half of the amount due is required before production begins. The balance is due two months later.

We accept personal checks, travelers checks, money orders, bank wire transfers, Visa, MasterCard, American Express, and Discover credit cards.

For a silver Brögger flute order, we require full payment to schedule delivery of your new flute. For gold and platinum Brögger flute orders, we require 1/2 payment to schedule delivery of your new flute with the balance due half way through production.

For Kingma System flute orders, please contact Kari Soper at 781-935-9522 or csr@brannenflutes.com.

Instruments are priced according to prices in effect at the time of production, not the time of ordering.

Brannen Brothers accepts MasterCard, Visa, American Express, and Discover.

All our work has a full, one-year warranty. This warranty does not include repair work due to normal wear, accidental damage, or misuse.
Please note: This warranty is void if the instrument has been repaired without direct authorization from Brannen Brothers, regardless of who has repaired the instrument.

All new instruments or items picked up in Massachusetts, or shipped to Massachusetts, Iowa, and Vermont are subject to the applicable sales taxes in those states.

The information on this site is accurate at the time of construction. However, due to our ongoing research and development projects, specifications may change from time to time.