If you have a particular question, and you do not find it answered on this page or by any of the material on this website, please Send a Message to us, give us your question, and we will answer it.

Do you have any flutes in stock?
If you need a flute quickly, please call our Customer Service Representative at 781-935-9522 or 800-880-4799 to find out about flutes that may be immediately available.

Do you have any headjoints in stock?
We always have a wide variety of flute headjoints in stock. If you are interested in purchasing a headjoint, please contact our Customer Service Representative to learn exactly what we have at that time.

How long is your waiting list?
We do not have a waiting list. We schedule production of your flute according to the month and year that you would like to pay.

When should I place an order?
Please see Ordering Information.

How soon I can get a flute?
Call or email our Customer Service Representative to get the most accurate, up-to-the minute information.

Once I place an order, when do I have to pay for it?
Please see Ordering Information.

How long will it actually take to make my flute?
For Brögger and Millennium flutes, it takes approximately 16 weeks or 4 months. For Kingma System flutes, production times can take much longer.

Which, if any, charge cards does Brannen Brothers accept?
We accept MasterCard, Visa, American Express, and Discover.

Does Brannen Brothers have its own finance plan?
No, we do not.

Do you sell used Brannens?
No, we do not. A considerable number of retail flute dealers sell used Brannen Brothers instruments whenever they can get them. If you are looking for a used instrument, you might also check recent issues of Flute Network and/or The Flute Exchange.

Is an inline flute better than a flute with offset G keys?
No, acoustically, they are identical. Choose the key configuration which is most comfortable for you.

Which plays better, a flute with soldered toneholes or one with drawn toneholes?
Neither plays better than the other, but they do play slightly differently. To determine which alternative you prefer, you need to try both. It is probably fair to say that a majority, but certainly not all, professional flutists seem to prefer soldered tonehole flutes. However, there are some extremely notable exceptions. It is also worth noting that quite a few flutists believe the differences between the two are insignificant.

Why is a soldered tonehole flute considerably more expensive than one with drawn toneholes?
To make a soldered tonehole flute, we must first make and stock six different sizes of toneholes. Then, a minimum of 16 toneholes must each be hand-fitted to the flute tube, a considerably time-consuming, and therefore expensive, process. On the other hand, drawn toneholes are all extruded directly from the flute tube; they require no separate inventory of parts and no hand fitting. This translates into considerably lower costs, which we pass along to our customers.

Are any of your flutes plated or bonded?
Never! Either plating or bonding makes it considerably more difficult to perform certain types of routine maintenance on any instrument, and it definitely makes it more difficult, or even impossible, to repair, should that become necessary.